PRIVACY POLICY

Last Updated: June 2026

Fintzos MotoGo

At Fintzos MotoGo, accessible through motogonaxos.gr, we recognize the importance of protecting the personal data entrusted to us. We are committed to safeguarding your privacy and ensuring that your personal information is processed securely, transparently, and in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Greek data protection laws.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a reservation, rent a vehicle, or otherwise interact with our services.

1. Data Controller

The Data Controller responsible for the processing of your personal data is:

Fintzos MotoGo 

Owner: THOMAS FINTZOS (ΘΩΜΑΣ ΦΙΝΤΖΟΣ)

Tax Identification Number (VAT Number): 148423664

Website: motogonaxos.gr

Email: info@motogonaxos.gr

Phone: +30 697 2405 205

Address: Naxos Island, Cyclades, Greece

2. Information We Collect

Personal Information

When you make a reservation or rent a vehicle from us, we may collect the following information:

  • Full name
  • Date and place of birth
  • Tax Identification Number (where required)
  • Driving licence number
  • Driving licence issue and expiry dates
  • Driving licence issuing country
  • Passport or Identity Card number
  • Passport or Identity Card issue and expiry dates
  • Country of issue
  • Email address
  • Mobile phone number
  • Hotel, accommodation, or residential address in Greece

Rental Information

When entering into a rental agreement, we may collect:

  • Reservation details
  • Vehicle pick-up and return locations
  • Rental period
  • Customer identification details
  • Payment information
  • Additional driver information
  • Insurance selections
  • Additional services and associated charges

Accident and Claims Information

In the event of an accident, damage claim, theft, traffic violation, or insurance claim, we may collect additional information, including:

  • Copies or photographs of driving licences
  • Accident reports
  • Information required by insurance providers
  • Information requested by competent authorities

3. Website Data, Cookies and Analytics

When you visit motogonaxos.gr, certain information may be collected automatically through cookies and similar technologies.

This information may include:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Language settings
  • Geographic location (approximate)
  • Date and time of access
  • Pages visited
  • Website interactions
  • Referral source
  • Booking and form submission activity

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google LLC.

Google Analytics helps us understand how visitors interact with our website by collecting statistical information, including:

  • Number of visitors
  • Pages visited
  • Session duration
  • User navigation paths
  • Device and browser information

Google Analytics may use cookies and similar technologies to collect and process data. Analytics cookies will only be activated after obtaining your consent through our cookie banner where required by law.

You may withdraw your consent at any time through the cookie preferences settings available on our website.

For more information about how Google processes personal data, please visit:

https://policies.google.com/privacy

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Performance of a contract (vehicle rental services)
  • Compliance with legal obligations
  • Legitimate business interests
  • Your consent, where required

Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. How We Use Your Information

We use your personal data to:

  • Process and manage reservations
  • Provide vehicle rental services
  • Verify driver eligibility
  • Process payments and invoices
  • Communicate regarding bookings and customer support
  • Comply with legal and regulatory obligations
  • Improve our services and website performance
  • Prevent fraud and unauthorized use of our services
  • Handle accidents, claims, and insurance matters

With your consent, we may also send promotional offers, newsletters, customer satisfaction surveys, and marketing communications via email, SMS, or other electronic means.

You may unsubscribe from marketing communications at any time.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, tax, accounting, insurance, and regulatory requirements.

When personal data is no longer required, it will be securely deleted or anonymized.

7. Sharing of Personal Data

We do not sell, rent, or trade your personal information.

Your personal data may be shared only where necessary with:

  • Insurance companies
  • Payment service providers
  • IT and website service providers
  • Accounting and legal advisors
  • Governmental, judicial, police, tax, or regulatory authorities when required by law

All third parties are required to maintain appropriate security measures and process personal data in accordance with applicable data protection laws.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

  • Unauthorized access
  • Accidental loss
  • Alteration
  • Disclosure
  • Destruction

Access to personal data is restricted to authorized personnel and trusted service providers who are subject to confidentiality obligations.

Despite our efforts, no method of transmission over the Internet or method of electronic storage can be guaranteed as completely secure. However, we strive to use commercially acceptable means to protect your personal data.

9. Your Rights Under GDPR

Under applicable data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Restrict processing
  • Object to processing
  • Withdraw consent at any time
  • Request data portability
  • Lodge a complaint with the Hellenic Data Protection Authority (HDPA) or another competent supervisory authority

To exercise any of these rights, please contact us using the details provided below.

10. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Fintzos MotoGo (MotoGo Naxos)

Website: motogonaxos.gr

Email: info@motogonaxos.gr

Phone: +30 697 2405 205

Address: Naxos Island, Cyclades, Greece

11. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of third-party websites.

We encourage users to review the privacy policies of any external websites they visit.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect legal, technical, or operational changes.

Any updates will be published on this page and will become effective immediately upon publication.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

13. Contacting Us

For any questions regarding this Privacy Policy or the processing of your personal data, please contact us at:

Email: info@motogonaxos.gr

Phone: +30 697 2405 205

Website: motogonaxos.gr